Do you offer a money-back guarantee?

Yes. All shared hosting services are covered by our hassle-free, 30-day money back guarantee: If for any reason you not satisfied with our services in the first 30 days of signing up for your account, you may cancel and receive a full refund.  Please note that we do not offer refunds on domain, ssd vps, ssl and cloud vps registration.

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We currently accept PayPal and indonesia local bank bca

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for what is livechat?

livechat is only for pre-sales question, if you want support please use email or ticket.